Payment methods

Credit cards

We accept Visa, Mastercard and American Express credit-card payments online.

Payments are processed securely through Windcave in conjunction with Westpac. i-contacts does not intentionally store your complete credit-card number or card security code in its customer database.

What should I do if my card payment fails?

Please check that your card details have been entered correctly and that your card has not expired.

If the payment continues to fail, please contact your bank. Your bank may have blocked the transaction or placed restrictions on internet purchases, international payments, or daily spending limits.

Bank deposit

You are welcome to pay directly into our bank account. Our bank details are also emailed to you when you select bank deposit during checkout.

Please include your order number or customer name as the payment reference so we can identify your payment.

Bank deposits can delay dispatch because your order will normally be processed after the payment appears in our account. Transfers from another bank may take one or more business days.

Can I pay by EFTPOS or cash when collecting my order?

Yes. EFTPOS and cash payments are available when collecting your contact lens order from Highbury Optometrists in Birkenhead, Auckland.

During checkout, select the store collection delivery option and choose bank deposit as the payment method. Please add a note to your order confirming that you wish to pay when collecting.

Please wait until we confirm that your order is ready before visiting the clinic.