I've been a customer for some years now because of the great service and pricing. This was particularly shown when my recent order was very delayed. Whilst waiting for their supplier to come through, I-contacts sent me a pair of contacts to tide me over. And when I did receive my order, it was accompanied by 2 pairs of complementary lenses! Furthermore all the while E mail contact was being made, up dating me. Thank you I-contacts...you did all that you could, and more.