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Brilliant service
Absolutely brilliant service; I am very impressed. Will definitely come again as their speed of delivery and consideration of service is amazing. I ordered my lenses from I-contacts and they needed to be delivered rurally in a short amount of time, the team made regular contact with us and arranged a courier to an alternative address to make... Overall probably SLIGHTLY more expensive than oversea website. But the delivery is ridiculously FAST!! My astigmatism lenses took 2 weeks to arrive from OPSM, 3 weeks from Clearly Contacts and 8... During the recent disrupt by the company supplying my prescription to I-contacts... there was quite a long time to supply... I-contacts did everything to make sure I had contacts till they could... I order my contact lenses from icontacts time and time again. The service is amazing - prompt, personal and they go above and beyond e.g. sending me a trial pack of lenses and solution while waiting... always great service and fast delivery Wow! I was so impressed with i-contacts service. I initially rang to check that they had my eye-strength in stock for my disposable lenses (I left it to the last minute!). I then placed my order... Just before Christmas I was attending a wedding as bridesmaid - I had left my contacts order to the very last minute and couldn't wear red glasses with a blue bridesmaids dress. i-contacts came to... The customer service at I-contacts was outstanding, they went above and beyond! I will definitely be ordering and loyal in the future and will be getting my partners from here as well to support this... Speedy, efficient, and accurate. Very quick replies. Great service. |